Support & Feedback
We offer free technical support. Live dialogue with developers, no bots!
The support team works from 9.00am to 6.00pm (GMT +5), Monday to Friday. Messages received during weekends and holidays will be answered on the first business day.
Send email to support@akvis.com or use the form below.
We speak English, German, French, Russian, Spanish, Portuguese, and Italian.
We always try to respond to your emails as soon as possible.
To get a faster response, please help us by providing as much information about your problem, including:
► the operating system you use;
► your computer's system specifications: memory, processor, etc;
► screenshots displaying the problem or error messages would also be helpful.
Please allow at least one business day to hear from us.
Useful Materials
Open free documentation is available on the website for everyone.
Use the online tutorials and video lessons.
Check out the detailed feature list of the program.
Order/Shipment Questions
Sales manager: sales@akvis.com
You can directly contact the PayPro online store that processes orders: