Support & Feedback

You can send a message to the AKVIS team. Use the form below or send email to
We speak English, German, Russian, French, Spanish, Portuguese, and Italian.


The maximum file upload size is 100 MB. You are limited to no more than 5 files, with a combined total size of 300 MB or less.


We always try to respond to your emails as soon as possible.

To get a faster response, please help us by providing as much information about your problem, including:
► the operating system you use;
► your computer's system specifications: memory, processor, etc;
screenshots displaying the problem or error messages would also be helpful.

Please allow at least one business day to hear from us.


Free Technical Support

Our tech support is available for free for our customers, the staff works from 9.00am to 6.00pm (GMT +5), Monday to Friday.


Online Tutorial

Please read our Tutorial to learn how to use the program, Installation and Activation instructions, etc.
Watch video tutorials.